Yes, per Texas law, some customers can take advantage of the budget billing program. Budget Billing lets you pay approximately the same amount for your utilities each month. We calculate your monthly payment by adding together utility service averages based on usage information and days of service. After you have been on Budget Billing for six months, we will review and update your monthly budget payment to ensure it is an accurate reflection of your usage. Adjustments to your payments include any debits and credits accumulated in the past year.
Credits are not refunded unless you cancel Budget Billing.
If you are a new customer, we calculate the monthly payment based on the history of the premises.